Free UK Returns | Order before 1pm for same day dispatch | Print to order items dispatched within 2 working days
These are our most frequently asked questions. Please use the contact information at the bottom of the page if your question isn't below.
Q: How much is postage?
A: Please see our Postage Rates page.
Q: How long does delivery take?
A: Please see our Postage Rates page.
Q: Do you accept returns?
A: Yes, according to the Consumer Contracts Regulations you have a right to return your purchases for a refund or replacement. Your right to cancel an order for goods starts the moment you place your order and ends 14 days from the day you receive your goods. Please see our Returns Policy page for more details.
Contact Us By Email:
This is our preferred method of contact.
Please email sales@the-gothic-shop.co.uk
Contact Us By Post:
The Gothic Shop, c/o Ready Steady Store, 7 Broadfields Retail Park, Bicester Rd, Aylesbury, Bucks, HP19 8BU, United Kingdom.
(these premises are not open to the public)